Privacy policy
PRIVACY POLICY
INTRODUCTION
Port City Comics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you make a purchase or interact with our store. Please read this policy carefully. By using our services, you consent to the practices described below.
If you have questions or concerns, you may contact us at:
Port City Comics 3960 Government Blvd, Mobile, AL 36693, United States Phone: +1 251-544-6585 Email: catmiwst@gmail.com
INFORMATION WE COLLECT
We may collect the following types of personal information when you place an order or communicate with us:
Personal identification information such as your full name, email address, mailing address, and phone number. Payment information necessary to process your transaction, which is handled through secure third-party payment processors. We do not store your full credit card details on our systems. Order details including the items purchased, order history, and correspondence related to your order. Communications you send us, including emails or messages related to customer service, returns, or inquiries.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
To process and fulfill your orders, including verifying payment and arranging shipment. To communicate with you about your order status, shipping updates, and delivery confirmations. To handle returns and refunds in accordance with our 30-Day Return Policy. To respond to your questions, requests, or customer service needs. To comply with applicable legal obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
SHARING OF INFORMATION
We may share your personal information only in the following limited circumstances:
With shipping carriers and logistics providers as necessary to deliver your order. Standard shipping is free, with an estimated delivery time of 3 to 8 business days within the United States. With payment processors to securely complete your transaction. With legal authorities if required to do so by law, court order, or governmental regulation. With service providers who assist us in operating our business, subject to confidentiality agreements.
DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining order records, honoring our return policy, and complying with legal obligations. When your information is no longer needed, we take reasonable steps to securely delete or anonymize it.
SECURITY OF YOUR INFORMATION
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
YOUR RIGHTS
As a customer, you have the right to request access to the personal information we hold about you. You may also request corrections to inaccurate information, or ask us to delete your data, subject to any legal obligations requiring us to retain it. To exercise any of these rights, please contact us at catmiwst@gmail.com.
COOKIES AND TRACKING
If you interact with our online presence, we or our platform providers may use cookies or similar technologies to enhance your browsing experience and gather aggregate usage data. You may adjust your browser settings to refuse cookies, though this may affect some functionality.
CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
CONTACT US
If you have any questions about this Privacy Policy or your personal data, please reach out to us:
Port City Comics 3960 Government Blvd, Mobile, AL 36693, United States Phone: +1 251-544-6585 Email: catmiwst@gmail.com